Returns & Exchanges

Ksubi offers a 30-day return window for all full-priced items provided they are in original condition with tags attached. Please note that final sale items are ineligible for return or exchange unless deemed faulty.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your garments in their original packaging, ensuring all designer tags and security seals remain intact.

3

Attach Shipping Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated courier service and retain your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing